Field Services

SourceTek offers a variety of Professional IT Services such as break/fix, on-demand projects, remote support and managed services. SourceTek’s expert project managers, coordinators and schedulers work directly with our clients and technicians, providing support and guidance to ease your workload. SourceTek manages every component of the deployment project to ensure project guidelines, budgetary requirements and Client satisfaction goals are met. Types of services we offer include:

• • Server deployments & configurations

• • Network support & troubleshooting

• • Rack & stack services

• • Break/Fix support

• • Hardware maintenance & replacement

• • VoIP support & Installation

• • Point-Of-Sale support & installation

• • Helpdesk support

SourceTek’s objective of being a “Total Solutions Provider” is a key component of our success. SourceTek’s Field Services teams offer a comprehensive solution using a proven methodology for companies looking to refresh or upgrade their IT environment. This includes centralized management of the following activities:

• • Planning, design and logistics

• • Device configuration

• • Deployment

• • Project management

• • Support

Benefits of these service offerings include:

• • Meet strategic time and budget goals

• • Minimize employee and Client disruption

• • Provide single source management to ensure project success

• • Utilize our experienced multiple-technology platform expertise

• • Execute simultaneous service efforts across multiple North American locations